Whether you're a new or loyal customer, you'll earn points every time you shop. Imagine turning your purchases into rewards – from exclusive items in our Loyalty Shop to credits for future orders. Plus, referring friends brings even more points your way. Get ready to shop, earn and enjoy the perks of Seint!
How do customers join the Seint Loyalty Program? New and existing customers will accrue points when they order or refer friends.
How do I start earning points? Starting October 1, customers automatically begin earning points for each purchase—1 point for every dollar spent, 50 points for your first purchase and 200 points for every referred friend.
What are points, and how do I earn them? Currently, points are earned in two different ways: when you purchase products for yourself and when you refer other customers to purchase products. Points are converted to credits, which can be redeemed on future purchases or for exclusive items in our loyalty shop. Every $1 spent on qualifying products will earn one point (taxes, shipping, and other fees are excluded).
What is the Loyalty Shop? It is a special collection of exclusive items thoughtfully curated for our Seint loyalty program. These items can be redeemed only with loyalty points. Check out items currently in the Loyalty Shop here.
Do customers earn anything when they join the Seint Loyalty program? Both new and existing customers will receive 50 points on their first purchase once the loyalty program launches. For example, a $75 order will earn you 125 points. (75 order + 50 first purchase = 125)
Is there a minimum purchase when I redeem my points? There is no order minimum when redeeming for specialty items within the loyalty shop. Redeeming for $ off requires a $20 purchase.
Do Loyalty Points expire? Points expire six months after they are earned and at the end of that calendar month.
How do customers get credit for referring a new customer? Every customer is given a personalized referral link in their account, which remains active as long as they stay a customer. By sharing this link, customers can earn loyalty points when new customers purchase through their referrals. Please note that the referral bonus will not be awarded if the order is returned. You can earn referral points for up to 40 new customers per year. Once you've referred customers in a year, you'll not earn additional referral points until the following year.
Are there any purchases that don't earn don'ts? No, customers will earn points for every dollar they spend.
Where can I find my points balance? To view your points balance, log in to your account and select Loyalty. Your available points will be displayed in the center of the screen under the Redeem section. To see your pending points, click on History under the points section on the left. Additionally, you can view your available coupons during checkout if you log in while shopping.
How do I redeem my points? Once you've achieved enough points (100 Points = $10 credit), you can apply credit or items to your order, and your balance will update automatically. Points can only be used toward product purchases or loyalty shop items and cannot be applied to taxes or shipping costs. Go to the Redeem tab, select your desired item or credit, and click the Redeem Now button. Your redeemed item or credit will then appear in the My Rewards tab. Please note that once redeemed, you must complete your checkout before it expires.
How will I know when I earn points? After an order has been placed, you will receive an email with the number of points you have pending. To view pending or redeemable points, log in to your account and select Loyalty. To see your pending points, click on History under the points section on the left. Your available points will be displayed in the center of the screen under the Redeem section. Points are available after an order is placed and will appear under Loyalty > Redeem, making them available.
Is there a limit to how many points a customer can accumulate? There are no points you can earn from your purchases. You can shop and earn as many points as you'd like, but you'll need any cap. However, there is a limit to points earned through new customer referrals. You can earn referral points for up to 40 new customers per year. Once you've referred customers in a year, you'll not earn additional referral points until the following year.
Can you still get palette credit when you redeem your loyalty credit? Yes, you will still earn palette credit when redeeming points. For example, a $64 tin purchase will earn you $10 toward palette credit, and if you have a $10 loyalty credit to redeem, it will be applied to the cart after the palette credit has been used.
Can I return an item I redeemed in the exclusive loyalty shop? No, Items redeemed through the exclusive loyalty shop are not returnable. If your order arrived damaged, please get in touch with Ask.
Once I "redeem now," can I swim" ch the item or credit? No, once you "redeem now," you can't "revert the item. It will stay redeemed for 30 days in your My Rewards tab. If the item or credit is not used after 30 days, the reward will expire and not be available.
Will my loyalty referral link change each month? No, customer referral links will stay the same and will not change.
Are there any restrictions on what I can purchase when redeeming credit on an order? You can purchase Exclusive Loyalty Shop items with your earned Loyalty points. You can also use your Loyalty Points as dollar-amount credit towards any minimum purchase.
Will I lose my points if I return my order? If you return an order, the points earned from that purchase will be deducted from your available balance. If you've already earned those points, your balance may go negative.
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